Frequently Asked Questions
You have questions, we have answers. If we don't cover something, feel free to get in contact.
What is bulk SMS and how does it work in Australia?
Bulk SMS allows you to send thousands of text messages instantly to Australian mobile numbers via a web platform or API. Messages are delivered in seconds using direct carrier connections.
Is bulk SMS marketing legal in Australia?
Yes, provided you have express or inferred consent and include an opt-out method in every message, as required by the Spam Act 2003. Our platform automatically handles opt-outs and compliance.
How much does bulk SMS cost in Australia?
With us, pay-as-you-go messages are as low as 2¢ + GST with no monthly fees. Volume discounts apply automatically.
Do you provide a dedicated Australian number?
Yes — every account includes a free dedicated virtual Australian mobile number for replies and two-way messaging.
Where are your servers located?
All servers are located in secure Tier-III data centres in Sydney. No data leaves Australia.
Can I personalise messages?
Definitely! Use merge fields like {first_name} to create highly personalised campaigns that boost engagement.
Can I use emoji's?
Absolutely 😎
Do you offer API access?
Yes, a full REST API with webhooks, detailed documentation and code samples. You can read them here
What delivery rates can I expect?
Average 100%+ delivery to valid Australian mobiles thanks to direct Tier-1 routes. Real-time delivery receipts included.
How quickly do my messages send?
SMS's are sent instantly, usually with sub second delivery.
Ready to Send Your First Campaign?
Get Started Now – free credits are waiting
- → Create your free account (no credit card required)
- → Get 50 free credits instantly
- → Upload contacts or connect your system
- → Send your first message in under 2 minutes